Certificates and Accreditations

Our Official Documents and Certificates

Licensed pest control: numbers and dates you can verify yourself

SkyStar (Al-Najm Al-Samawi Environmental Services Establishment) has provided pest control and disinfection services from Madinah since 2013. We publish our official documents here, with their numbers and dates, so you can check them before a technician enters your home or business. You can also request a copy of any document by WhatsApp or email before signing a contract.

Why does a licence matter?

• Registered products: A licensed company uses pesticides registered and approved for public health use. You can ask for the active ingredient and the product label.
• Qualified technicians: The technician handles chemicals near your children and your food, so you are entitled to know they are trained to apply them safely.
• Someone accountable: If something goes wrong, you know who to contact, and you have a contract, an invoice and a service report after every visit.
• A requirement for businesses: Restaurants, hotels and warehouses are routinely asked at inspection for a pest control contract with a licensed company and visit records.

Our documents at a glance

Each city has its own documents. The qualification certificate and the Madinah licence apply within the scope of the Madinah Regional Municipality. ISO certificates are subject to completion of annual surveillance audits and can be verified on the certification body's website.

How to verify any pest control company's licence

These tips work with any company, not only us:

1. Ask for the licence number in writing before the visit. "We are licensed" is not enough.
2. Check the expiry date. An expired licence is not much better than none.
3. Match the name: the name on the licence should match the name on the contract and invoice.
4. Scan the QR code printed on the document, or verify it through the issuing platform (Balady, Qiwa, and so on).
5. Ask about the pesticide: the active ingredient and the label. A serious company will not hesitate.
6. Be wary of very low prices with no contract or invoice.

Details of the products we use, with labels and safety data sheets, are on our [Pesticide Labels and Safety Data page] (add the link).

What this means in practice

Working with a licensed company means a clear contract, a report after every visit, and knowing which products are used in your property. Business clients find visit records and invoices in the client portal, which is useful at inspection time.

Frequently asked questions

Q: Can I see the licence before the service starts? Yes. Ask for a copy by WhatsApp or email before the appointment, or ask the technician to show it during the visit.

Q: What is the difference between a licence, a qualification certificate and an ISO certificate? The activity licence and the qualification certificate are government documents about the right to carry out the activity. ISO 9001, ISO 45001 and ISO 14001 certify the company's quality, safety and environmental management systems, and are reviewed periodically by the certification body.

Q: Do food safety certifications (HACCP, ISO 22000) apply to home pest control? Not directly. They matter most to restaurants and food factories that need a documented pest control programme within their food safety system. See our food safety services page for details.

Q: Does each branch have its own documents? Yes. Each city has its own registration and licence. You will find them under Branch Licences below.

Last updated: 31 October 2026 Each document's expiry date is shown in the table, and we update this page with the renewed copy as soon as it is issued. Where a public lookup service exists, use "Verify" or the QR code to check for yourself.